Civa

Information about Civa

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Civa Most Popular Routes

RouteDeparture ScheduleAverage travel time
Lima to Chiclayo18:3013 hours
Lima to Huaraz21:408 hours
Chiclayo to Lima18:0013 horas
Lima to Arequipa16:4016 horas
Lima to Trujillo10:009 hours
Lima to Piura13:3016 hours
Lima to Cajamarca17:5015 hours
Arequipa to Lima14:0016 hours
Huaraz to Lima22:008 hours
Lima to Tumbes13:0020 hours

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Table of Contents

Civa Bus Company

Civa is a well-known company that defines itself by its desire to satisfy the needs and expectations of passengers who use long-distance buses to travel. Civa is backed by a fleet of modern buses and is supported by a professional team who are highly trained. The operator strives to provide quality service that encapsulates their punctuality, concern for safety, and comfort.

About Civa Bus Company

Civa is one of the largest land transport companies in the country, with extensive and wide coverage throughout the Peruvian territory, especially with a greater number of destinations located in the north of the country, because it was founded in 1971 in the beautiful city of Piura. In the beginning, Civa was a normal courier company, which over time began to venture into interprovincial travel.


Pioneers in offering for example 1995, the food service on board, and in 2008, the luxurious 180 ° seats. It has a fleet of more than 300 modern vehicles and offers its premium service under the Excluciva brand, which positions it among one of the best land transportation companies in the entire country, competing directly with companies such as Oltursa, Cruz del Sur, Transportes Línea, Tessa, and Cromotex, among many others.


It has 49 years of service, history and its presence throughout Peru with more than 75 terminals throughout the country supporting them. In addition, they offer differentiated services for their various clients, from which you can find short-distance or cheap buses without many amenities, but with the right comforts, as well as their Exclusive line that offers all the luxury and comfort possible on the market.


Civa's most important destinations:

Civa destinations


Civa Onboard Services

ServiceFloorAmenities
Econociva1Reclinable seats to 120°, GPS system, restroom, and onboard TV and music. Change of pitlots every 4 hours.
SuperCiva1Reclinable seats to 160°, air conditioning, onboard services, GPS system, reading light, meal, restroom, onboard TV and music, and Wifi.
SuperCiva2Reclinable seats to 145°, air conditioning, onboard services, GPS system, reading light, meal, restroom, onboard TV and music, and Wifi.

Civa's Fleet

Civa's fleet is characterized by: 


1. Comfort

When it comes to traveling, convenience and comfort become essential. For this reason, CIVA, seeking to provide the best service for all travelers, has the first fleet of sleeper buses in South America. Yes, this is a true 180º bed that will make you feel at home so that you can enjoy the trip pleasantly. This service is found in the Excluciva fleet, but our Econociva and Superciva services also have 145º and 160º semi-beds to make your trip comfortable.


2. Coverage

With more than 70 destinations nationwide, CIVA seeks to reach all the beautiful corners of the country and adapt to the needs of all Peruvians so that they can travel more routes with quality services.


3. Security

We all want to arrive safely at our destination, and for CIVA safety on each route is essential, which is why some characteristics differentiate us: all units are monitored via GPS and finally controlled by a digital speedometer that takes into account the maximum speed allowed. , which is 90 km / h. In this way, they will not exceed any national regulations for your safety.


4. Service on board

We are pioneers in onboard service since in 1995 CIVA became the first transportation company in Peru to have this service. Thus, the crew and the service onboard will always be ready to help you with whatever you need, paying attention to details and the needs that may arise on each journey.

Civa's Routes

Civa connects a large number of destinations nationwide, with around 500 available routes, among which Arequipa, Cusco, Chiclayo, Cajamarca, Huaraz, Ica, Lima, Máncora, Nazca, Puno, Piura, Tarapoto, Trujillo, Tacna, Among many other destinations, becoming one of the companies that travels the most throughout the country. Remember that your itinerary is available through its website and up to a month in advance, so you can buy your bus ticket in time to choose the best seats.

Civa's Services

● Superciva: 160 ° reclining seats on the first level; 145 ° reclining seats on the second level; Air conditioning; Seat belts, TV; reading light; Pilot change every 4 hours; Toilets; GPS tracking system; Electronic ticket.


● Econociva: Seats reclinable up to 140°; Toilets; TV ; 4 hours per shift drivers; GPS tracking; Electronic ticket.

Civa's Telephone and Mail Information

● Telephone ☎: 01-418-1111

● Email ✉: callcenter@turismociva.com

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Civa's Agencies

  • ● BAGUA CHICA ; Agente Bagua Chica, Amazonas ; Av. Héroes del Cenepa Nº 1308 Stand N° 7 - Bagua Chica (Bagua) ; ☎ Telephone number: 989-025-019 / 041-471-222
  • ● BAGUA GRANDE ; Agencia Bagua Grande, Amazonas ; Av. Chachapoyas Nº 1356 (Terminal Mori) - Bagua Grande (Utcubamba) || Working hours: 08:00 - 21:00 horas ; ☎ Telephone number: 941-729-250 / 041-474-146
  • ● CHACHAPOYAS ; Agencia Chachapoyas, Amazonas ; Av. Salamanca Esq. con Av. Ortiz Arrieta Nº 279, Chachapoyas || Working hours: Mon-Fri: 07:30 - 18:30 hrs | Sat-Sun: 08:00 - 18:30 hrs. ; ☎ Telephone number: 941-727-320 / 041-478-048

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Bus Amenities

All our buses are deep cleaned and disinfected before and after every trip.

For your safety

We are equipping all our buses with hand sanitisers to help you stay disinfected.

We require all our bus staff to strictly wear approved masks at all time during the journey.

Alternate seating / social distancing inside the bus.

Reading Light

Central TV

160° Seat Reclination

140° Seat Reclination

Gps tracking system

eTicket (boleto electrónico)

Safety belt

Toilet

Air conditioning

Charging Point

USB port for charger

Track My Bus

WIFI

Reclining seat

Bus Hostess

Washrooms

Movie

FAQs

What documents do I need to travel?
At the time of the trip, you must show your ID, and the bus ticket to board the bus. For this reason, you have to print the bus ticket that was sent to the mail registered at the time of the purchase.
How can I buy a Civa bus ticket on redBus?
You can purchase your Civa bus tickets by searching the route and date you want to travel. Then, select Civa on the Travel Name filter and done! redBys will display the bus schedule for the route and date selected.
Should I print my bus ticket before boarding?
Yes, you must print it before boarding, remember that all passengers will have to print their bus ticket that was sent to their email in PDF format and then be exchanged for a physical ticket at the counter of the bus company with which you are going to make the trip.
Can I buy the ticket in someone else's name?
Yes. A person different from the one who is going to travel can buy the tickets online. The important thing is that the passenger's information is recorded in the document to be printed and delivered to the different ticket offices.
I'm not going to travel, can I reschedule my trip or get a refund?
The bus company Civa does not refund any bus ticket. However, you can reschedule your bus ticket until 6 hours before the trip. You can reschedule your trip until 90 days past the original trip.
What documents are required for underage people to travel?
For children, it is necessary to also present a notarial authorization, signed by the parents allowing the trip, with their IDs attached to the document. In case of the decease of any of the parents, or if the child is only recognized by one of them, the consent of the surviving parent will be enough.
From what age kids have to pay for a bus ticket in Civa?
Every passenger that wants to travel with an underage kid has to pay for an extra ticket if an extra seat is being occupied. If the kid is carried in the parent's arms, they don't have to pay for a bus ticket.
Can I travel with my pet?
Yes, you can travel with your pet if it is at least 8 months old. For more information, you can contact the bus company.
What offers or discounts are available for Civa on redBus?
You can get the latest offers and discounts at redBus.pe or through the app.
What is Civa's phone number?
+511 418 - 1111
What is Civa's mail?
callcenter@turismociva.com
What is the total number of routes covered by Civa daily?
Civa covers 1 daily.
How many daily departures at night does Civa have?
Civa covers 1 at night.

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