Civa Arequipa

Information about Civa in Arequipa

About Civa

Land transportation company of the largest in the country, which connects the largest number of destinations nationwide (around 500 available routes), has the backing of its 49 years of service, track record and its presence throughout Peru with more With 75 terminals throughout the country, they also offer differentiated services for their various clients.

Top Bus Routes From Arequipa


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What are Civa opening hours in Arequipa?
Civa's opening hours in Arequipa are 24 hours
What's Civa address in Arequipa?
⌂ Av. Arturo Ibáñez S / N Counter B14 - B15, Terrestrial Terminal of Arequipa.
What's Civa phone number in Arequipa?
Terminal Arequipa - ☎ 958973054 - 054 426563 .
What is Civa mail in Arequipa?
The best way to contact the Civa company is through its Facebook page:
How much luggage can I take without paying extra?
The passenger has the right to transport up to 20 kg of luggage at no cost, Art. 76.2.4 of the D.S. 017-2009 MTC. The following are considered hold baggage: suitcases, briefcases and bags that exclusively contain articles for personal use (according to Art. 2 ° D.S. 016-2006-EF - Luggage and Household Items Regulation). In the case of excess baggage, the amount indicated by The company must be paid in accordance with its rate. It should be noted that what is not considered as luggage will be paid according to the cargo rate, making it clear that The company reserves the right not to accept its transfer in the hold as luggage. Exceptionally, bags or boxes (not exceeding the dimensions of 70 cm x 50 cm x 30 cm) containing only articles for personal use may be transferred at the sole responsibility of the client. In case they suffer any damage, it will not be the responsibility of The company
Are there any restrictions on the luggage I can take?
The following are not allowed to be transported: firearms, knives, pocket knives, box cutters, folding or retractable blades, ice picks, scissors, sharp items in general, poisonous substances, flammable, explosive and corrosive materials that can put into The safety of users is also at risk, and the transfer of products that host the Fruit Fly is restricted. Excess: If the hold baggage exceeds the weight of 20 Kg, The passenger authorizes the company that all excess baggage can be transferred in a bus other than the one that provides the passenger transport service; even authorizes this excess arrive late.
I am not going to travel, how can I reschedule my trip or get a refund?
Acquired the travel ticket THE COMPANY does not refund of money. When the passenger needs to postpone, change the route, time or type of service, they must go to the nearest agency carrying their original identity document to carry out the procedure. The minimum anticipation is 06 hours from the date and time of the scheduled departure of the agency of origin. Also, you must pay a penalty of S / 5.00 soles for the change. This procedure is personal and face-to-face. When the passenger wishes to enable the postponed travel ticket, they must approach the agency bearing their identity document for the procedure.
What documents do I need to travel?
To board, the passenger must present the following: physical or virtual travel ticket and identity document (ID, passport, immigration card or identification card). Regarding minors, they must present the following: ID and when the minor travels alone or in the company of an adult other than their parents, they must present a notarized travel authorization certificate. In case of non-compliance with the aforementioned, the passenger will lose the right to travel in addition to the value of the paid travel ticket. In case of loss or loss of the travel ticket, a new one will be issued, upon payment of administrative costs, the value of which is S / 5.00 soles.
Should I print my bus ticket before boarding?
Yes, you must print it out before boarding, remember that all passengers will have to print their bus ticket that was sent to their email in PDF format and then be exchanged for a physical ticket at the counter of the bus company with which you are going to make the trip.
Can I buy a bus ticket in someone else's name?
Yes. A different person than the one who is traveling can buy the tickets online. The important thing is that the passenger's information is noted on the document that will be printed and handed out at the different ticket offices.
How can I pay for my bus fare on the redBus Web site?
At redBus we have several payment methods that we offer our customers. The most common for most of them are credit cards but you can check all of them at the home page of the site
Is redBus a bus company?
redBus is a platform that connects travelers with different bus companies so that they can travel to different destinations in Perú. redBus does not have its own vehicles, but is an intermediary between users and the companies that provide the service.

Boarding Points in Arequipa

Mentioned below are some of the boarding points in Arequipa that help commuters to opt for the most convenient location. Please note that these pick-up points vary from one operator to another.

  • Terminal Terrestre Arequipa
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About Arequipa

Arequipa is a city that is located in the south of the country. It has a population of 1,119,678 inhabitants, this makes it the second most populous city in Peru. The city is made up of 21 districts throughout its territory. Arequipa is considered an important city for the commercial and industrial sector of our country. The industrial activities for which it stands out are manufactured products and textile production of camelid wool with export quality. 

Tourist Places in Arequipa

● Misti Volcano: Located in the south of the country in the Chili Valley, it is one of the 10 active volcanoes in the Andes mountain range. It is known by tourists who carry out sports activities such as trekking or mountaineering.

● Colca Trail: In this place, you can enjoy spectacular landscapes. Even more so because you can see the canyon that characterizes the valley, with a depth of 4,160 kilometers. It is located in Caylloma and you can witness steep slopes and hot springs.

● Cotahuasi Nature Reserve: Also known as "The Canyon of Las Maravillas". It is a great option for excursions in this city. This reserve has a unique biological diversity. This is because it is located in the Southern Andes and in the upper parts of the Ocoña River. 

Civa's Main Routes in Arequipa

● Arequipa to Lima: It has 6 regular departures in 3 different services, at 05:45, 15:30, 16:30, 18:05, 19:00 and 20:35 with a travel time of 17 hours, at a regular price between S /.50, S / .70, S / .100 and S / .120 according to type of service and seat recline, Services: Economy, Superciva and Excluciva, buses of 1 and 2 levels with 56, 42 and 32 seats.

● Arequipa to Ica: It has 5 regular departures in 3 different services, at 05:45, 16:30, 18:05, 19:00 and 20:35, with a travel time of 12 hours, at a regular price of between S / .50 , S / .70, S / .90, S / .100 and S / .120 depending on the type of service and seat recline, Services: Economy, Superciva and Excluciva, buses of 1 and 2 levels with 56, 42 and 32 seating.

● Arequipa to Cusco: It has 4 regular departures in 2 different services, at 18:30, 19:10, 20:30 and 21:10 with a travel time of 10 hours, at a regular price of between S / .40, S / .80 and S / .100 according to type of service and recline of seats, Services: Superciva and Excluciva, buses of 1 and 2 levels with 42 and 32 seats.

● Arequipa to Juliaca: It has 2 regular departures, at 18:30 and 19:10, with a travel time of 06 hours, at a regular price of between S / .40, Service: Superciva, single-level buses with 42 seats. 

Cvia's Agencies in Arequipa

● Arequipa Land Terminal: S/N Arturo Ibañez Avenue, Counter B14 - B15.

● Arequipa Cono Norte Terminal: Km. 9 Arequipa Highway, Yura, Local E108, Cerro Colorado.

Civa's Telephone Information in Arequipa

● Terminal Terrestre de Arequipa - Telephone: 958973054 - 054 426563.

Book your Bus Tickets Online

Once you have figured out your bus schedule, book your bus tickets easily with the redBus website or app. The site has been developed to ensure that passengers get their bus tickets booked and confirmed with minimum effort. All you have to do is follow the steps mentioned below:

  • Enter the pick-up and drop-off points under the “From” and “To” sections on the redBus website or application
  • Select the date of your journey under the “Onward Date”
  • Click the “Search Buses” button

After this step, you will be taken to a page that displays every bus operator that runs on the route you have requested. You can select a bus based on the bus timings, fares, pick-up and drop-off points, reviews, and more. 

Select the seat of your choice by clicking on the “View Seats” button and then click on the “Proceed to Book” tab. You will be taken to the payment page where you can pay for your ticket using one of several banking options such as credit cards, debit cards, or any other mode that’s available.


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Bus Amenities

All our buses are deep cleaned and disinfected before and after every trip.

For your safety

We are equipping all our buses with hand sanitisers to help you stay disinfected.

We require all our bus staff to strictly wear approved masks at all time during the journey.

Alternate seating / social distancing inside the bus.

Reading Light

Central TV

160° Seat Reclination

140° Seat Reclination

Gps tracking system

eTicket (boleto electrónico)

Safety belt


Air conditioning

Charging Point

USB port for charger

Track My Bus


Reclining seat

Bus Hostess