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RUTEN Bus Routes and Timings
Buy RUTEN Bus Tickets
Use the search engine and find your RUTEN bus tickets. We recommend you buying RUTEN bus tickets online quickly! It is safer, faster, and you do not need to print your ticket or register at a travel agency.
RUTEN Bus Company
RUTEN is a well-known company that defines itself by its desire to satisfy the needs and expectations of passengers who use long-distance buses to travel. RUTEN is backed by a fleet of modern buses and is supported by a professional team who are highly trained. The operator strives to provide quality service that encapsulates their punctuality, concern for safety, and comfort.
Payment Methods
At redBus, you can choose the schedule and seat that best suits you, guaranteeing 100% secure and protected payments. You can pay through our website using your Visa, Mastercard, American Express, Diners Club, and other credit or debit cards. Questions? You can write to https://www.redbus.pe/info/redcare.
Traveling in Peru with a Foreigner’s ID Card
Essential requirements for foreign passengers boarding the bus:
- To board the bus, each foreign passenger must present one of the following original, valid physical documents:
- Peruvian Foreigner’s ID Card (CE) for residents.
- Original passport for international tourists.
- Home country ID card (valid only for citizens of the Andean Community or Mercosur).
Main Routes
| Route | Approximate distance | Trip duration (approx.) | Reference price |
|---|---|---|---|
| Lima to Chiclayo | 770 km | 13 to 15 hours | From S/ 70 |
| Chiclayo to Lima | 770 km | 13 to 15 hours | From S/ 100 |
Regarding the reference fare
The prices shown in the main routes table are for reference only and may vary depending on the travel date, availability, and service selected.
Ruten Contact Phone Number and Email
☎ Ruten Phone Number: 986 878 857
✉ Email: ventas@ruten.pe
FAQs
How can I book a RUTEN bus ticket?
How much does a bus ticket on a RUTEN bus cost?
Do I need to print my bus ticket to board the bus?
Should I book my bus ticket at the counter or on the redBus platform?
What is the contact phone number for RUTEN?
To contact RUTEN, call 986 878 857.
What is the contact email address for RUTEN?
You can write to ventas@ruten.pe for any questions or suggestions.
Where are the RUTEN offices located?
The main RUTEN agency is located in Gran Terminal Plaza Norte – Stand LB104.
Can I cancel my RUTEN bus ticket?
No, RUTEN passengers cannot cancel their bus tickets.
If I am no longer going to travel, can I reschedule my bus ticket?
Yes, you can reschedule your ticket up to six (6) hours before the bus departure.
What routes does RUTEN cover?
The main routes covered by RUTEN are: Lima - Chiclayo - Lima
Cancellation Policy
Passengers of RUTEN will not be able to cancel their bus tickets. However, they have the option to reschedule their trip, provided the request is made at least 6 hours before the bus departure time.
Pet Policy
RUTEN does not allow pets on any of its bus services. This policy applies to all service types and routes operated by the company. For more detailed information on restrictions, exceptions, or future updates regarding animal transport, we recommend contacting the company directly for personalized assistance and guidance.
Baggage Policy
Passengers may bring one carry-on bag/shoulder bag and/or main piece of luggage with a maximum weight of 20 kg. Any additional baggage weight must be paid for by the passenger and handed over to the ticket office staff. Passengers may not bring restricted items (sharp objects, flammable materials) onto the bus.
Travel policy with children
- Children over 5 years old must purchase an individual ticket and occupy a seat.
- Children under 12 years old may not travel without the company of a responsible adult.
- Children 13 years and older may travel alone after presenting the necessary identification documents (copy of ID, birth certificate) and providing parental authorization with notarized permission.
- Children under 12 may not travel in panoramic seats.
Buy your RUTEN bus tickets on the official website of redBus
As you purchase your RUTEN tickets, all you have to do is search for your route, select your seat and buy your ticket. It's that fast and simple! Now all customers of redBus Peru can buy bus tickets from RUTEN safely by using a debit card, credit card, or any other mode of payment. In addition, all our customers can avail exclusive offers and promotions that are available on the redBus website.
Bus tickets online at the best price on redbus
Find great ticket offers and get cheap tickets of RUTEN with redBus. Thanks to redBus payment methods, buy tickets to travel on Bus it's fast and safe. Also, you don't need to print your tickets and/or register.
Bus Amenities
Safety belt
Blankets
Charging Point
Reading Light
Fire Extinguisher
160° Seat Reclination
Gps tracking system
Snacks
Bathroom
Food
Emergency exit
Reclining seat
145° Asiento Reclination
Hammer (to break glass)
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