FAQs
Do I need to make an account on the redBus website to book a bus?
No, you do not need to make an account with redBus to book a ticket. But, it is advisable to make an account to help speed up the booking process the next time you need to book a bus ticket. redBus offers a number of discounts and offers as well and you can easily avail these offers if you are registered with redBus.
An M-Ticket is the virtual replacement of your bus ticket printout. An M-Ticket is an SMS that’s sent to your registered mobile number the moment you have successfully booked a bus ticket on the official website of redBus. The M-Ticket will basically contain details of your bus ticket such as timing, pick-up and drop-off points, vehicle registration number, PNR, and TIN numbers as well. The M-Ticket procedure has been an eco-friendly initiative employed by redBus to help reduce the amount of paper being used.
How do I book my bus ticket at Casinchihua?
You can either visit the bus operator counter of your choice or you can visit the official website of redBus. The user-friendly and interactive website offers a step-by-step process of booking a bus ticket in a matter of minutes. The site offers a lot of useful information such as bus timings, fares, pick-up and drop-off points, and much more.
How do I get in touch with the customer care department of redBus, Peru?
If you need any assistance with your booking or if you have a query about a particular bus operator or route, you can contact the customer care department of redBus in Peru by dialing +51 642 1555 or you can even write an email to contacto@redbus.pe
Is it safe to use my debit or credit card to book a ticket on the redBus website?
redBus has invested a lot to ensure that their customers are protected at all times and not just during their journey. redBus hosts a secure platform where transactions can be made safely. With over 180 million satisfied users, history should tell you exactly how secure it is to make a payment through the redBus website or app.